Welcome to the Andi E-Learning Platform
At Corserv Care, we're committed to delivering the best possible care for our service users.
This training course has been created to introduce you to Andi, a new technology that can transform how we provide care. Many of our service users face challenges with independence and safety, and Andi offers a powerful solution to enhance their quality of life.
By completing this course, you'll learn how this innovative technology can help us provide personalised, proactive, and preventative care.
Our goal is to give you the knowledge and confidence to use Andi as a valuable tool in supporting the vulnerable people we serve.
Let's get started!
Watch each video to gain a thorough understanding of the topics covered. Each video in the course is brief, and the entire training, should take no more than half an hour to complete. If you wish to rewind a video, you will need to click on "copy link" at the top right corner of the video, and paste the link into your browser to open it on YouTube. When you finish, just close the video with the X in the top right corner.
Once you feel confident in your knowledge, proceed to take the test to assess your learning.
1. Introducing Andi
Sarah Wickett, Commercial and Business Manager talks about the challenges Cornwall faces in providing care and why Corserv Care partnered with Andi. This video introduces Andi, a Technology Enabled Care (TEC) solution designed to enhance care services through technology.
Video length: 2m 39s
2. TEC First Approach
Sarah Wickett talks about the importance of adopting a TEC-First Approach in Cornwall. This video explains how technology addresses carer shortages, provides 24/7 support, and promotes independence while preventing crises for service users.
Video length: 1m 33s
4. Personalising Care
Grace Thomson talks about Andi’s ability to personalise care through its connectivity with devices like PIR and door sensors. This video showcases how tailored alerts and proactive monitoring improve outcomes for service users.
Video length: 3m 04s
5. Staying Connected
Grace Thomson, talks about Andi’s multi-network connectivity, including Wi-Fi, Ethernet, and SIM support. This video emphasises how Andi ensures reliable service, even in rural or challenging environments.
Video length: 1m 9s
7. Referral Process
Sarah Wickett talks about the referral process for prescribing Andi through Corserv Care. This video provides a how-to guide.
Video length: 1m 6s
9. Cornwall Case Study
In this video, we see the real-life impact of Andi and preventative care technology on the life of a service user and her family. It highlights how TEC is transforming care, providing independence, confidence, and peace of mind while addressing challenges like health management and caregiver well-being.
Video length: 4m 9s
Are you ready to test your knowledge on Andi?
After watching all the videos above, if you are confident in your understanding of Andi, begin your test by clicking the button below.
Technology Enabled Care Glossary
The TEC world uses lots of jargon, here are some terms that you may be unfamiliar with:
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TEC (Technology Enabled Care)
Technology Enabled Care (TEC), is the use of technology to provide health and care services to people in their own homes, or near to home, helping people to live independently and safely
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ARC (Alarm Receiving Centre)
ARC is a monitoring centre that receives alarm signals and alerts from telecare systems, dispatching appropriate assistance when needed.
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SCAIP (Social Care Alarm Internet Protocol)
A digital reporting standard used by telecare devices to connect with alarm receiving centres (ARCs) over the internet.
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SIM (Subscriber Identity Module)
A circuit chip in a plastic card that enables cellular devices to connect and operate on mobile networks.
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Ethernet
Ethernet is a way of connecting computers together in a local area network or LAN
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PIR
A passive infrared sensor (PIR sensor) is an electronic sensor that measures infrared (IR) light radiating from objects in its field of view. They are most often used in PIR-based motion detectors.